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Frequently Asked Questions

  • 1x SmartPlay Screen
  • 1x Mounting Bracket
  • 1x Cigarette Lighter Power Cord
  • 1x AV Cable
  • 1x Remote Control

No, a cable is not provided in the set. You must use your own Lightning USB power cable. To use a wired connection, simply connect the USB power cable into the left-hand side of the SmartPlay screen and the other end of the cord into your mobile device, and then it will automatically enter the CarPlay interface.

Yes, the SmartPlay is only compatible with smartphones.

  • Apple Carplay: USB cable connection requires Iphone 5 or newer; wireless requires IOS 9 or newer.
  • Android Auto: USB cable connection requires Android 8.0 or newer; wireless requires Android 11.0 or newer.

Yes, the SmartPlay is designed with built-in speakers, so if your internal speakers are not working in your car, the SmartPlay will be able to distribute the sound.

Yes, you are able to use multiple apps at a time depending on which apps you are wanting to use. For example, you can have your maps app running at the same time as listening to music through your preferred music app.

The apps compatible with SmartPlay include Podcast/Overcast, Spotify/Apple Music, WhatsApp, Audiobooks/Audible/Read, and Radio app.

Yes, internet and GPS are required for the maps function to be used.

The power cord is 110cm long.

Depending on which apps you intend to use, internet is not always required. Some apps allow you to pre-download and save songs, audiobooks, and podcasts when you are within range of Wi-Fi/mobile data, which then allows you to use the app when no internet is present.

No, the unit does not require reception for the SmartPlay to operate. However, it means that only limited functions will be available, which would include pre-downloaded podcasts, music, and audiobooks. If your mobile phone does not show any reception, that means you will be unable to make any calls, messages, and listen/use apps that require internet.

No, the SmartPlay does not include an inbuilt AUX cord function. However, if you are trying to connect your mobile device to play music, you can do so using a wired/wireless connection.

You can receive text messages through the SmartPlay if you have connected it to your mobile phone. This function allows you to make hands-free replies/call answering by using voice commands.

*WARNING: Do not interact (touch/look) with your phone or SmartPlay screen while you are in control of a vehicle.

The remote control requires 2x AAA batteries to be inserted (batteries are not included). Once batteries have been inserted, you can control the sound, type a phone number, control the power, and more.

*WARNING: Do not use or touch the remote control while you are in control of a vehicle.

Yes, in order for the unit to be powered, it needs to be plugged into your car's cigarette lighter compartment.

Please go into Bluetooth on your phone. Next to ‘SWL-BT’ select the information icon and ensure that the device is set to enable ‘CarPlay’.

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Specifications

Screen Type7″ HD TFT Screen
Screen Resolution1024*600
MaterialABS + Aluminum Alloy
Voltage12V-14.4V
Net Weight640g
Power Cable Length110cm
Package included
  • 1x SmartPlay Screen
  • 1x Mounting Bracket
  • 1x Cigarette Lighter Power Cord (110cm)
  • 1x AV Cable
  • 1x Remote Control
Compatible Device
  • Apple Carplay: USB cable connection requires Iphone 5 or newer; wireless requires IOS 9 or newer.
  • Android Auto: USB cable connection requires Android 8.0 or newer; wireless requires Android 11.0 or newer.
ManualDownload HERE
Money Back Guarantee60 Days
Warranty12 Months
Warning
  • Phone holders are safe when used in compliance with specific regulations.
  • These legal rules may vary by state and territory, specifying allowable mounting locations and hands-free operation.
  • Ensure the holder doesn’t obstruct your view and securely mount it.
  • Hands-free is legally required, using voice commands or Bluetooth for tasks like calls and navigation.
  • Avoid distractions and don’t physically interact with your phone while driving.
  • Non-compliance with regulations may result in fines.
  • Prioritise road safety by following local laws and practicing responsible phone use in the car
DisclaimerApple and the Apple logo are trademarks of Apple Inc., registered the U.S. and other countries. Google Play and the Google Play logo are trademarks of Google LLC. Please